Privacy Policy
Last updated: 28 September 2026
This policy explains how personal data is processed when you use vitecpower.com, particularly when you access our content, send enquiries or register for our newsletter.
1. Controller and contact details
Vitec Power GmbH
Bahnstraße 65–67/2/2
2230 Gänserndorf, Austria
Telephone: +43 2282 3144
Email: [email protected]
You can use these contact details to request access, rectification or erasure, to object to processing, or to withdraw consent.
2. Hosting, content delivery and security
When you visit this website, technically necessary connection data is processed, including your IP address, the time of access, requested address, browser/device information, the referring page where applicable, and technical status information. The purposes are to deliver content, maintain availability, resolve errors and prevent misuse. The legal basis is Article 6(1)(f) GDPR: our legitimate interest in providing a secure, functioning website.
The WordPress website is hosted by WP Engine. Cloudflare, Inc. provides cached content delivery and security services. The separately provided product catalogue pages are delivered through Vercel, Inc. These providers process the connection data needed to provide their services. Security and error logs may contain personal data; backups may also contain stored form submissions.
Logs are retained according to their technical and security purposes. Particular incidents may require retention until an investigation is complete. Backup retention depends on the relevant backup cycle; deleting information from the live system does not simultaneously remove it from existing backups.
Provider information: WP Engine data processing terms, Cloudflare privacy policy, Cloudflare data processing terms, and Vercel data processing terms.
3. Contact, product and sample enquiries
If you contact us by email, telephone or a form, we process the information you provide to handle your enquiry. Depending on the form, this includes your name, company, email address, telephone number, address/country, product requirements, technical specifications and messages. Required fields are identified on each form. Without information needed to respond, we may be unable to handle your enquiry.
Our WordPress forms use Gravity Forms on our hosting infrastructure. Submissions are stored in the website database and notifications are sent to the responsible company mailboxes. Depending on the form, IP addresses and technical submission information may also be stored. Access is available to responsible employees and necessary technical service providers.
The legal basis is Article 6(1)(b) GDPR for steps requested before entering into a contract or for performance of a contract. Other business correspondence, including communication with company representatives, is based on Article 6(1)(f) GDPR: our legitimate interest in handling and maintaining a record of the correspondence.
Retention depends on the progress of the enquiry, any resulting business relationship, statutory retention requirements and, where applicable, the establishment, exercise or defence of legal claims. The forms currently reviewed do not have a general automatic deletion rule after a fixed number of days. Please contact us with erasure requests; records required by law may be exempt from immediate erasure.
4. Newsletter registration
Our newsletter form collects the contact and company details you enter to handle your registration and provide the requested information about products, manufacturers and technical developments. Registrations are stored on the website and reported to the company. The current WordPress form configuration does not have an active automatic transfer to Mailchimp.
Where delivery is based on consent, the legal basis is Article 6(1)(a) GDPR. You can withdraw consent at any time for the future, particularly by emailing [email protected] or using an unsubscribe option offered in a newsletter. Withdrawal does not affect the lawfulness of earlier processing. Your registration applies to the active mailing list until you unsubscribe; any necessary records of registration or objection are retained separately for evidential purposes.
5. Cookies and privacy choices
Cookies store information in your browser. Technically necessary storage, such as remembering an expressly selected privacy preference, differs from storage for analytics or advertising. Non-essential access to your device generally requires consent under Section 165(3) of the Austrian Telecommunications Act 2021 (TKG 2021); Article 6(1)(a) GDPR is particularly relevant to associated personal data processing.
privacy_embeds: stores the selection made in the existing Avada notice; configured lifetime: 366 days._gaand_ga_*: Google Analytics identifiers used to distinguish visitors/sessions; browser lifetime observed during testing: up to approximately 400 days._gcl_au: Google advertising measurement; browser lifetime observed during testing: approximately 90 days.
Browsers may restrict these lifetimes, and subsequent visits may renew them. A cookie’s lifetime is not necessarily the retention period for data derived from it at the provider. You can delete or block cookies in your browser, which may remove saved preferences or restrict functionality.
Current technical limitation: Testing on 28 September 2026 identified Google analytics/advertising requests before a choice was made and after selecting “Only necessary”. This button currently does not reliably prevent those Google connections. This privacy policy does not constitute consent and does not replace a technical consent gate. Please use the contact details above for requests for information or objections.
6. Google Analytics, Google Ads and Tag Manager
The website uses Google Tag Manager to integrate tags, as well as Google Analytics and Google advertising measurement to assess website usage and advertising effectiveness. Data includes visited pages, technical device/browser information and online identifiers; your IP address is transmitted to Google to establish the connection. Connections to Google and DoubleClick domains may occur. In Europe, Google services are provided in particular by Google Ireland Limited; Google LLC and other recipients outside the EEA may also be involved.
Consent under Article 6(1)(a) GDPR is the intended basis for non-essential analytics/advertising processing. Please note the current technical limitation described above. Visiting this website or continuing to read does not constitute consent.
For Google’s own processing, retention criteria, international transfers and choices, see the Google Privacy Policy. Additional choices are available in My Ad Center. Google also offers a Google Analytics opt-out browser add-on for supported browsers; it does not automatically cover other Google services.
7. Videos, links and product information
The company page includes a YouTube video with a permission prompt. Allowing the video establishes a connection to Google/YouTube, which may process your IP address, the page accessed and device information. If you are signed in, Google may be able to associate the visit with your account. The legal basis for this permission is Article 6(1)(a) GDPR. The Google privacy information linked above also applies.
The website also links to social networks, manufacturers and documents. Opening an external link transmits technically necessary connection data to its provider. The external operator is responsible for further processing on that service. Searches, filters and product addresses may be technically processed in the product catalogue to provide the requested results; please do not enter personal information into product searches.
8. WLW Website Leads
On our WordPress pages, WLW Website Leads from Visable GmbH is loaded only after your explicit consent. It identifies company visits for analytics and marketing. Visit information, including the IP address used for the connection, is transmitted to Visable. Visable describes the creation of pseudonymised or anonymised usage profiles; the initial transmission may still include personal data. The legal basis is Article 6(1)(a) GDPR.
“Accept all” records permission for WLW in the separate vitecpower_wlw_consent cookie for up to 366 days. “Only necessary” records refusal. Without this separate permission, the WLW loader is not requested. An earlier general Avada selection is not automatically treated as WLW consent. This integration does not cover the separately rendered VMS product catalogue.
You can withdraw permission for future collection: Exclude visitor recording. To reset your WLW choice and reopen the existing notice, use Cookie settings. Both links save a refusal and reload the page. If the vendor is already loaded, its opt-out function is also called; a provider opt-out cookie may remain until you explicitly consent again or delete it. Other open tabs apply the change on their next load. Withdrawal does not automatically erase data already transmitted. Choices are browser-specific.
These controls concern WLW, not the separate Google limitation described above. Provider information: Website Leads privacy and opt-out guidance and Visable privacy policy.
9. Technical maintenance and international processing
Appointed technical service providers may access the systems as necessary for website maintenance. The installed ManageWP tool enables remote maintenance and administration. Its provider is GoDaddy.com, LLC; see the ManageWP privacy information. Such access serves administration, security and troubleshooting, not independent use of your enquiries for third-party advertising.
The international providers named above may process data outside the European Economic Area. Their published processing terms provide in particular for EU Standard Contractual Clauses for relevant transfers; adequacy decisions may apply depending on the recipient and their scope. The linked provider terms contain further information and safeguards. You can also ask us about the recipients and safeguards relevant to your data. A European server location alone does not exclude access from other countries.
10. Your rights
Subject to the applicable legal conditions, you have rights of access, rectification, erasure, restriction of processing and data portability. You can withdraw consent at any time for the future; this does not retrospectively affect the lawfulness of processing before withdrawal.
Right to object: Where processing is based on legitimate interests, you may object on grounds relating to your particular situation. You may object to direct marketing at any time without giving such grounds, including profiling related to that marketing.
You may also lodge a complaint with a supervisory authority, particularly the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, Austria; email: [email protected].
